Performance improvement could be attributed by either a) competency or b) innovation
- Competency improvement is made possible to identifying best practices followed by regimented training.
- Innovation is normally attributed by new inventions, methods and procedures that contributed to better results. Innovation should produce an outcome higher than those impacted by training.
It is only through innovation that a firm could be a leader in the industry.
(c) Arriffin Mansor 012-2786282
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