- Determine the new direction or strategies of the company.
- Identify critical performance gaps against internal and external; industry standards.
- use ROE chart as overview.
- Use sensitivity analysis and pareto to identify criticality
- Identify KPI measures for stated goals
- Establish method of selection criteria
- Analyse key persons for competency gaps.
- Conduct job analysis to identify competency gaps
- Collect other data to confirm causes - survey and expert opinions
- Use input output analysis to measure net improvement in performance.
- Value Creation Strategies
- ROE strategies
- Improvement matrix
- Key Result Area Analysis
- Component ratio analysis
- Use BSC perspectives to draw competency needs
- From performance to persons to competency gaps to right competencies.
- From competency gaps to delivery strategies to expected training benefits and ROI training.
Using 1. financial diagnosis to examine the performance problems and issues. 2. Gap analysis to identify weak performance areas. 3. bench markings to identify best practices and performance standards. 4. Where competencies are profiled and identified. 5. business models to simulate the results and measure the impact of training. 6. an approach, on which ROI training could be calculated...Copyright Arriffin 012-2786282
Training Need Analysis - 10 point steps
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