Training Need Analysis - 10 point steps

1. Determine the new direction or strategies of the company.
2. Identify critical performance gaps against internal and external; industry standards.
• use ROE chart as overview.
•  Use sensitivity analysis and pareto to identify criticality
3. Identify KPI measures for stated goals
• Establish method of selection criteria
4. Analyse key persons for competency gaps.
5. Conduct job analysis to identify competency gaps
6. Collect other data to confirm causes -  survey and expert opinions
7. Use input output analysis to measure net improvement in performance.
8. Value Creation Strategies
• ROE  strategies
• Improvement matrix
• Key Result Area Analysis
• Component ratio analysis
9. Use BSC perspectives to draw competency needs
10. From performance to persons to competency gaps to right competencies.
11. From competency gaps to delivery strategies to expected training benefits and ROI training.