Wednesday, February 23, 2011

COMPETENCY FROM PERFORMANCE GAPS

The HR manager went for a 3 day course on performance measurement.  On return, he introduced changes in the performance planning and appraisal systems for the whole company.  How do you measure his success?  Is his training of RM10,000 justifiable?


As a result of the change, profit has improved from RM1,000,000 to RM2,00,000 however staff has also increased from 100 to 150.  How do we measure the true performance of the manager?

In the meantime, he has been able to retain normal expenses in the HR department including the number of staff.

Any suggested answer?

Arriffin Mansor 012-2786282








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