Using 1. financial diagnosis to examine the performance problems and issues. 2. Gap analysis to identify weak performance areas.
3. bench markings to identify best practices and performance standards. 4. Where competencies are profiled and identified. 5. business models to simulate the results and measure the impact of training. 6. an approach, on which ROI training could be calculated...Copyright Arriffin 012-2786282
1) The first step is irrelevant - Performance gaps could be identified by ROE Du Pont's Chart. 2) "Gaps against what" is not mentioned. Industry standards is suggested. 3) The tool to find the reason for gaps were not mentioned or suggested. I would use the BSC perspectives or Key Result Areas approach as root cause analytical tools.
This is a talk that relate performance to training needs.
ReplyDeleteNot all performance gaps are caused by lack of knowledge and skills.
This talk suggest training and non-training solutions.
1) The first step is irrelevant - Performance gaps could be identified by ROE Du Pont's Chart.
ReplyDelete2) "Gaps against what" is not mentioned. Industry standards is suggested.
3) The tool to find the reason for gaps were not mentioned or suggested.
I would use the BSC perspectives or Key Result Areas approach as root cause analytical tools.
Is it a training problem? Competency gaps analysis were not mentioned in these steps.
ReplyDelete