Is the company showing true performance?
- Return On Equity is the company's main objective.
- Growth or change is a better indicator. Hence dynamic ratios is a better analytical tool..
- Is growth due to efficiency and competency and not volume?
- Is it market or competency driven?
- What are the critical performance gaps? Use ROE Chart
- What are the critical competency gaps of the critical job holders?
- Use BSC perspective to identify key competency gaps
- Use benchmarks to identify key competency gaps ( industry best practices)
- Has transfer of competency taken place? during planning, action and appraisals.
- Innovation must be introduced after best practices has been successfully adopted.
Performance could be attributed by either competency or innovation or both.
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