TRAINING NEED ANALYSIS 2018 - (surveys avoided): Critical Success Factors

Friday, March 4, 2011

How do you identify the critical success factors of a company.

Identify the critical performance gaps of the company - training needs
Check with the CEO on the future direction change of the company - development needs
What do you understand with the word "critical"?Identifying areas where with little effort the impact is at maximum or at optimum.
What are the objective of the corporation? BSC did not categorically state the ROE as corporate objective.
Beside critical, key result areas are an alternative term. What tool do you use to identify the CRITICAL AREAS?
Pareto principles and sensitivity analysis are used to identify the critical items.

Arriffin 012-2786282

	TRAINING NEED ANALYSIS
TIME	9.00-10.30	11.00-12.00	12.00-1.00	2.00-3.30	4.00-5.00	Assignments
DAY
1	Critical performance gaps use ROE du pont	Is gaps caused by competency	Use KPI to measure performance gaps	Benchmark to identify best practices Use BSC to identify learning and knowledge	Identify key persons	Performance gaps
2	Confirm competency gaps through alternative means	Combine and cluster competencies through alternative delivery	Justify training through expected benefits	Input output analysis to calculate expected performance improvement	Evaluate Training through ROI	Competency gaps
© Arriffin Mansor 012-2786282

Arriffin Mansor 012-2786282

Training Need Analysis - 7 step

1. Determine the new direction of the company - ROE Chart

2. Identify the critical performance gaps by comparing the new direction with the current performance.

3. Use the BSC perspectives towards and identifying learning and growth.

4. Identify Critical job holders and compile their competencies.

5. with internal and external benchmarks recognise best practices

6. From best practices, draw down the required gap competencies

7. Cluster and combine gap competencies into delivery set.

Contact Arriffin 012-2786282

Kuala Lumpur, Malaysia

TRAINING NEED ANALYSIS 2018 - (surveys avoided)