Individual training needs - the micro unit

1. The workload of a worker is drawn from the workload of his boss.
2. Ascertain the performance gaps by contrasting with the industry standards
3. Use the BSC perspectives to get the competency needs of a worker.
4. Alternatively, use the competency profile of an equivalent standard worker tracked by benchmarking.
5. Best Practices become competency requirement.
6. Competency gaps are the training needs

Arriffin Mansor 012-2786282