Need Statement
What is the key problem - critical performance gaps
· Under performance based on industry standards?
· Under performance by your standards
What are your current critical performacne gaps?
(use the ROE chart)
- · Marketing
- · Finance
- · HR
- · Operations
Why the performance gaps?
- · Competency gaps (training solutions)
- · Lack of motivation
- · Lack of resources
- · Lack of information
- · Lack of authority
What are the root cause of the problems?
· - competency gaps
- · System change
- · Others............
- · People
- How much does it costs?
- · Hardware ...............
- · Software ...................
- · Training ........................
· ........
What are the targeted improvement change?
- · Profits growth
- · Sales growth
- · Cost reduction
- · Quality improvement
Justifying the proposed change with ROI
Arriffin Mansor 012-2786282 arriffin@gmail.com
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