Tuesday, May 10, 2011

Need Statement


Need Statement


What is the key problem -  critical performance gaps
·         Under performance based on industry standards?
·         Under performance by your standards


What are your current critical performacne gaps?
(use the ROE chart)
  • ·         Marketing
  • ·         Finance
  • ·         HR
  • ·         Operations
Why the performance gaps?
  • ·         Competency gaps  (training solutions)
  • ·         Lack of motivation
  • ·         Lack of resources
  • ·         Lack of information
  • ·         Lack of authority
What are the root cause of the problems?
·       -  competency gaps
  • ·         System change
  • ·         Others............
  • ·         People
  • How much does it costs?
  • ·         Hardware ...............
  • ·         Software ...................
  • ·         Training ........................
·        ........
What are the targeted improvement change?
  • ·         Profits growth
  • ·         Sales growth
  • ·         Cost reduction
  • ·         Quality improvement
Justifying the proposed change with ROI

Arriffin Mansor 012-2786282  arriffin@gmail.com

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