Key Performance Indicators are peformance or efficiency measures

Thursday, April 7, 2011

KPI means key performance indicators, measuring performance
KPIs are mostly ratios - between input and output variables

KPI measures
Type of information	Financial data	Produced by the accounting department
Methods	Key Performance Indicators	Meaningful efficiency ratios
Scope	Any key performnce Areas	every one has their own performance areas
Length	Monthly	between two accounting periods
costs	Inexpensive	normal financial data
Focus	Job	work output
Exposure	No risk, low profile	self appraisal

	TRAINING NEED ANALYSIS
TIME	9.00-10.30	11.00-12.00	12.00-1.00	2.00-3.30	4.00-5.00	Assignments
DAY
1	Critical performance gaps use ROE du pont	Is gaps caused by competency	Use KPI to measure performance gaps	Benchmark to identify best practices Use BSC to identify learning and knowledge	Identify key persons	Performance gaps
2	Confirm competency gaps through alternative means	Combine and cluster competencies through alternative delivery	Justify training through expected benefits	Input output analysis to calculate expected performance improvement	Evaluate Training through ROI	Competency gaps
© Arriffin Mansor 012-2786282

Arriffin Mansor 012-2786282

Training Need Analysis - 7 step

1. Determine the new direction of the company - ROE Chart

2. Identify the critical performance gaps by comparing the new direction with the current performance.

3. Use the BSC perspectives towards and identifying learning and growth.

4. Identify Critical job holders and compile their competencies.

5. with internal and external benchmarks recognise best practices

6. From best practices, draw down the required gap competencies

7. Cluster and combine gap competencies into delivery set.

Contact Arriffin 012-2786282

Kuala Lumpur, Malaysia

TRAINING NEED ANALYSIS 2018 - (surveys avoided)