- The net impact of training is difficult to recognize. Since profits has always been the business objective the additional net gain as the result of training should be measured.
- The influence of other factors need to be eliminated as it is not done in a tube.
- The cost of training intervention should include opportunity costs too. For example, the participant salaries or loss of earnings for the corporation due to their training activities.
- As in all measurement, training too requires realistic assumptions.
- Use input output to measure results of training.
- Measure expected change results minus before training performance.
- The change in competency causes the KPI line to shift to the left indicating improvement in performance after training.
- The solutions are suggested in my other posts.
Arriffin Mansor 012-2786282
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