Performance & Competency Gaps Analysis****

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Our firm has developed and perfected a tool in analysing the above.

1.  Identify corporate performance gaps through du pont format which shows the ROE as corporate goals.
2. Gaps as compared to industry standards, targeted or past actuals.
3. Examine gaps for the exact KPI of the key job holders.
4. Identify benchmarks internal and external for best practices.
5. Convert best practices into a standard competency profile
6. Confirm whether it is improved performance or volume impact.(use the input output graphic model)
7. From performance gaps conduct competency gaps analysis by surveys, interviews, observations, profiling, experts opinion etc etc.
8. Cluster and combine competencies into delivery sets.

All these could be done within 21 days.

It is short sharp and precise method in identifying competency gaps
Call me for further information.

Arriffin 012-2786282

Input output analysis

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Our firm has invented an easy approach to evaluate impact due to change.
It is the easily understood graphical approach where the input is at the x axis and output at the y axis.

KPI lines are drawn to show the before, after and standard performance.

It shows value of improvement brought about by the change.

This tool could be applied by both management and lower staff.

Financial statement data are normally used for this purpose.

Arriffin 012-2786282
copyright - input output analysis 2009

3 Key Workshops on performance

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To improve corporate performance, 3 courses are relevant

1) Building a Business Plans - 3 days
(A guided workshops for senior managers in preparing the their company business plans)

2) Performance Team Building - 3 days
(for team members who operates in the performance system)

3) Performance Improvement Strategies - 2 days
(for the CEOs and key persons in the company)

Enquiries are welcome.
Hj Arriffin 012-2786282

Consultancy Services

We are prepared to provide the following study for clients.

a) Performance gap analysis - 7 day assignment
b) Competency gap analysis - 7 day assignment
c) Training Need Analysis - 21 day assignment

Based on these studies the company shall be able to prepare their plans for their next performance period.

All enquiries on scope and fees are welcome.
Hj Arriffin 012-2786282

Performance Improvement - 9 key steps

How do we improve the performance of a company?

1) Performance gap analysis
2) Output input analysis
3) Key Performance Indicators
4) Performance improvement matrix
5) Define objective and set goals
6) Key REsult Areas
7) Performance targets and benchmarkings
8) The strategic change and mapping.
9) Written action plans

Arriffin, 012-2786282
The inventor of performance matrix

Performance Business Plans

How to prepare a business plans within the performance framework.

1. Corporate Objectives ROA / ROE
2. Performance Gaps in the last period
3. Improvement Strategies
4. BSC Metrics
5. Product costs and pricing strategies - Contribution Margin
6. Working capital strategies - trading strategies
7. Fixed Asset Strategies - Investment Strategies
8. Equity and LT Loans - Financing Strategies
9. Du POnt Structure Planning
10. Cash Flow Projections - liquidity management
11. Projected Financial Statements
12. Growth and Health Indicators
13. Strategic Maps

Performance Team Building

Here are the course contents for the above 3 day workshop.

1) the role of supervisory leadership in performance

• outcome performance
• efficient performance

2) Defining Objectives
3) Setting SMART goals

• Component goals

4) Identifying Key REsult Areas
pareto, sensitivity, cause effect relationship
5) Choosing suitable key performance indicators
departmental KPIs

• Superior KPIs
• Input and lead KPIs

6) Setting performance targets
7) Understanding targets and benchmarkings
8) Measuring performance gaps

• Actual Performance
• Maintaining performance records

9) Gap Analysis

• Before and after performance
• Output / Input analysis
• Actual variance analysis

10)Improvement Strategies and Change
Improvement matrix

• Strategic themes
• Initiatives / Programs

Team Building - in performance

WRONG TEAM BUILDING
I wonder the fuss about team building in Malaysian management today.

They go for mountain climbing, jungle tracking and outdoor sports but spend no time in discussing team objectives, problems and approaches.

They came back tired with some of them reporting sick for the next couple of days.
They do it in the name of team building exercise.

I totally disagree with this approach of team building and improvement.
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THE RIGHT TEAM BUILDING
Team building is a dynamic process among members to set goals and achieve targets by effective problem solving, leadership, communication and proper action plans.

An effective team could be better observed, intervened and corrected in their interaction process of handling  team issues and in setting and achieving their business goals.

The consultant shall provide insights and approaches, comments and suggestions which could improve their roles as team leaders and members.

Course Contents should include the following:

• Goal settings or performance planning
• Problem Solving & Decision makings
• Key Result Areas
• Key Performance Indicators
• Performance Targets and Standards
• Performance Appraisal - before goal setting above
• Communications
• Leadership and Motivation
• Performance Action Plans

(An effective team generates better results)

If you are interested in the right team building approach, please call us for further information.

You get two in one workshop : an effective team with an effective business plans for the next period.

Arriffin 012-2786282

Is this team building?

Business Planning in 7 steps

We use the following 7 steps in business planning of an organisation regardless of the size.

1) Determine the Cost Volume Profit Levels which the firm plans to target.
2) Decide on the working capital strategies (minimum)
3) Determine the Fixed Assets Strategies (minimum)
4) Determine the Equity Capital and Long term loan by balancing with the above.
5) Draw up ROE / ROA linking with other supporting accounts. (Du POnt Format)
6) Project Cash flows based on the above assumptions.
7) Estimate the Financial statements with the key health and growth ratios.

We apply the same steps in our training as well as in our consultancy.
We have prepared models and templates for the both training and consultancy services.

Call us for further details.

Arriffin 012-2786282

Performance Improvement - 9 step approaches

We provide the following consultancy and training services:-
1) Identifying critical performance gaps
(using Du Pont Format and industry averages)
2) Analyse performance gaps into volume, effciency or other impact.
(using standard cost variance analysis and output input analysis)
3) Apply performance improvement matrix in determining improvement strategies.
(determine the training and other intervention strategies based on the matrix)
4) Redefine objectives and set goals
5) Identify Key Result Areas for each goal.
6) Draw up strategic map using the BSC format with Goals, KPI and Targets for each functional departments.
7) Set Performance targets and benchmarkings
8) Draw up the ROE/ROA based on the Du POnt Format incorporating the improvement strategies.
9) Written action plans.

Our fees are far below your expectation. Just ask for the 9 step approach to performance improvement.

Arriffin 012-2786282
20th December, 2009

TNA, ROI Training - the Six Steps Du Pont way

Our firm has developed a 6 steps approach to identify and justify training needs.
It is short and sharp approach.

The following steps are applicable:-
1) Use Du Pont template to measure performance of key result areas.
2) Compare with industry to identify negative performance gaps and prioritise them.
3) Analyse performance gaps to get the competency gaps of job holders.
4) Project benefits and gains derived from training or interventions by using the Du Pont template.
5) Accumulate the costs of training.
6) Calculate ROI / IRR to justify training intervention.

All the above steps could be done in less than 7 + 7 days.

Call me to know more about our new approaches.

Hj Arriffin 012-2786282